“Bridging Complexity: Oxfam’s Journey Toward Integrated Warehouse Management”

In the heart of Oxfam’s logistics network, a transformation is underway. With warehouses managing everything from predictable procurement stock to unpredictable donated goods, the need for a unified, intelligent system has never been greater. The current RFP for a new WMS is more than a software upgrade—it’s a mission-critical step toward operational harmony. This system must not only manage static and highly variable inventory but also integrate seamlessly with ERP and internal platforms to ensure real-time visibility, traceability, and responsiveness across the supply chain.

Our Challenges
Stock Stream Complexity

How should the WMS handle the dual nature of inventory: own-bought (static) vs.
donated (variable)?

What are the challenges in forecasting, tracking, and reporting across these
streams?

Integration with ERP and Internal Systems

What are the critical integration points with ERP, finance, procurement, and
reporting systems?

How can we ensure data consistency, real-time updates, and minimal manual
intervention?

Vendor Evaluation Criteria

What capabilities should be prioritized in vendor selection (e.g., interoperability,
user experience, support)?

How do we balance innovation with reliability and cost-effectiveness?