| 07.45 - 9.00 | Registraion | ||
| 09.00 - 9.10 | FoF welcome from Sophie McCallum | ||
| 09.10 - 09.40 | Headliner: The Future of Supply Chains: Adapting, Innovating, & Thriving What does resilience really mean now in post-covid world? Where are we seeing real innovation? Data-Driven Everything Navigating talent shortages and upskilling in automation-led environments |
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| Roundtable Room Pick your priority topic and join 8-10 retailer peers to share your stories and find solutions for you and your business. Closed Door. Open Mind. Chatham House Rule. | Workshops Choose the workshop that matches your priorities to dig deep in a collaborative interactive session OR take the time to meet with your industry peers that you have selected to connect with. | 1-2-1 Meetings 09:40 - 10:35 - The Business & The Customer 09:40 -09:55 Meeting slot 1 10:00- 10:15 Meeting slot 2 10:20 - 10:35 Meeting slot 3 |
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| 09.40 - 10.40 | 09:40 - 10:20 1. The Warehouse. Round 1 Automation & Robotics Explore the latest advancements in warehouse robotics and their impact on operational efficiency. Kieron Colclough, Senior Solution Design & Operational Support Manager, New Look 2. Optimising Shed Space Discuss strategies for maximising storage capacity in warehouses including vertical storage solutions, layout optimisation, and the use of data analytics to assess space utilisation. Phillip Keates, Warehouse Senior Manager (UK), LoveHoney 3. Sustainability in Warehousing Examine best practices for creating sustainable warehouses, including energy-efficient systems, waste reduction initiatives, and the use of renewable materials in warehouse construction. 4. Enhancing Inventory Accuracy Discuss tools and techniques to achieve real-time, precise inventory management across all channels. 5. Integration of Warehouse Management Systems Discuss the importance of WMS in modern warehousing, including features to consider when choosing a WMS and how it can streamline operations. Simon Hardwick, Warehouse & Logistics Manager, OXFAM 6 Workforce Management in Warehouses Discuss challenges in recruiting and retaining warehouse staff, incorporating technology to aid training and productivity, and fostering a positive workplace culture. 7. Strategies for International Warehousing Learn how to optimise warehousing operations globally to support international growth. 8. Adopting Sustainable Packaging Solutions Explore innovative, eco-friendly packaging solutions that reduce waste without compromising performance. 9. The Future of AI in the Warehouse Explore the art of the possible of AI applications and relevance in the Warehouse. | 09:40-10:40 - The Network Workshop 1: Improving Returns Management (Sold- Blue Yonder) Workshop 2: Improving accuracy and inventory control for urban replenishment (Sold RideLogix) | |
| 10:20 -11:00 The Warehouse Roundtables Round 2 (topics as above) | |||
| 11.00 - 11.25 | Networking Break | ||
| 11.30 - 12.50 | 11.30 - 12:10 The Business & The Customer - Round 1 10. Evolving Customer Expectations and Delivery Trends Explore how changing customer demands are shaping delivery strategies and fulfilment innovation. 11. White Glove Delivery for Luxury Experiences Discover strategies to deliver premium, personalised service that exceeds expectations for luxury customers. 12. Balancing Cost and Customer Experience Learn how to deliver exceptional experiences while maintaining cost-effective fulfilment operations. 13. Committing to Increase Operational Sustainability Explore strategies to boost sustainability while driving efficiency and reducing environmental impact. 14. Attracting Talent into the Supply Chain Industry Brainstorm ways to attract, develop, and retain top talent in supply chain roles. 15. Mitigating Global Supply Chain Risk Learn how to identify, assess, and minimise risks to ensure a resilient supply chain. 16. Forecasting the Impact of Macroeconomics on Operations Understand how macroeconomic trends influence operations and prepare for shifting market dynamics. 17. Fulfilment Strategies for eCommerce Unlock smarter fulfilment solutions to meet growing eCommerce demands and exceed customer expectations. 18. Retailer Collaboration to Reduce Costs Explore how collaboration between retailers can drive efficiencies, reduce costs, and improve performance. | 11:30 - 12:30 - The Warehouse Workshop 1: Improving warehouse efficiency and operations Workshop 2: The latest advancements and applications in Automation & Robotics | 11:30 - 12:25 - The Network 11:30 - 11:45 Meeting slot 6 11:50 - 12:05 Meeting slot 7 12:10 - 12:25 Meeting slot 8 |
| 12:10-12:50 The Business & Customer Roundtables round 2 ( topics as above) | |||
| 13.00 - 14.25 | Fun and Networking Lunch | ||
| 14.30 - 15.15 | Automation in Motion: Redefining Fulfilment at Scale | ||
| 15:20-16:00 The Network - Round 1 19. Challenges in Cross-Border Shipping Address the complexities and obstacles of managing cross-border shipments efficiently. 20. Carrier Management and Collaboration Discuss best practices for managing carrier relationships and collaborating for better outcomes. Amy-Marie Allen, Head of Supply Chain, Selfridges 21. Options for Delivery Agility and Scalability Learn how to enhance delivery flexibility and scale operations to meet growing demands. 22. New Models for Fulfilment Beyond Home Delivery Discover innovative fulfilment models that go beyond traditional home delivery to deliver on convenience and cost. 23. Integrating Automation and AI into Transportation Uncover how automation and AI can revolutionise transportation logistics for efficiency and cost savings. 24. Opportunities in Urban Delivery Explore the potential for optimising delivery solutions within urban environments to meet the demands of city life. 25. Optimising Last-Mile Delivery Explore strategies to enhance efficiency, reduce costs, and meet evolving customer expectations. 26. Managing Peak Periods Effectively Share best practices to prepare for and manage peak seasons with confidence and efficiency. 27. Integrating Technology Across the Supply Chain Discuss how end-to-end technology integration can optimise processes and improve supply chain visibility. | 15:20 - 16:20 - The Business & The Customer Workshop 1: Scaling Fulfilment Operations for Growth Uncover strategies to scale operations effectively as your business grows and demand increases. Workshop 2: Enhancing Post-Purchase Communication Learn how proactive communication can boost customer satisfaction, loyalty, and trust after purchase. | 15:20 - 16:15 - The Warehouse 15:20 - 15:35 Meeting slot 9 15:40 - 15:55 Meeting slot 10 16:00 - 16:15 Meeting slot 11 |
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| 16:00 - 16:40 The Network Round 2 ( See Topics Above) | |||
| 16.45 | Closing Keynote - How Supply Chain Leaders Are Future-Proofing Retail | ||
| 17.10 - 18.30 | Happy Hour Unwind and have fun with your industry peers! | ||
